After upgrading to the latest firmware using the software provided by Razer, my Razer device does not show up in Synapse. If you encountered this, please a) unplug and replug your device or b) restart the system. You will be able to load the Synapse Configurator for the Razer device. After closing the firmware updater window, sometimes my Razer device stops responding. If you encountered this, please unplug and replug your device. You may proceed to update the firmware again, however, it is recommended that you log out from Synapse before proceeding with the update. Chroma SDK supported game does not display lighting effects on my Chroma devices.

To display the Chroma SDK effects on your Chroma devices, please ensure that you have the latest MS Windows hotfix ' installed. I'm not able to turn on Chroma Apps in Synapse. To display the Chroma SDK effects on your Chroma devices, please ensure that you have the latest MS Windows hotfix ' installed. Since updating to Windows 10 Razer Synapse does not detect my device and show the correct product configurator If you encounter this, please perform Synapse update through Settings >Check for Updates.

If the updates not able to run or Synapse not able to load, please uninstall Synapse and download the latest Synapse Framework from Razer support site. Which Chroma lighting effects are available on the Razer Mamba Tournament Edition? The Razer Mamba Tournament Edition sports all basic Chroma lighting effects: Spectrum Cycling, Breathing, and Static as well as Reactive and Wave, originally available only on the Razer BlackWidow Chroma. If I have other Chroma enabled-devices, can I sync the lighting effects with my Razer Mamba Tournament Edition? All Chroma enabled-devices are equipped with inter-device color synchronization. With just one(1) click of a button via Razer Synapse, your Razer Chroma enabled-devices' lighting effects will by synchronized. Note that the lighting effect you would like to sync has to be supported by both Razer Chroma devices individually.

How many LEDs are there in the Razer Mamba Tournament Edition? There are seventeen(17) LEDs in the Razer Mamba Tournament Edition. Seven(7) LEDs for each side strips, two(2) LEDs for the scroll wheel, and one(1) LED for the Razer logo. Can I individually set the color for each LED of the Razer Mamba Tournament Edition? Yes, the LEDs of the Razer Mamba Tournament Edition can be customized individually via the Advanced Chroma Configurator.

Like the DeathAdder Chroma, another top pick, and the Corsair M65 RGB, the Mamba is not designed for lefties. The palm rest slopes downward from left to right to fit naturally in the hands of righties. It's coated in a matte-black plastic, with two thin LED light strips that curve along the contours of the mouse. Animation Lasershow mit ILDA und Ishow DJ Laser Lichtshow - Duration: 5:40. Schlagerfoxer 23,709.

My Razer mouse is out-of-warranty and is not working. Is there any way it can be repaired? Razer products are designed to work well beyond when the warranty has expired. However, If you feel your mouse is having issues we first suggest trying the mouse on another computer to insure the issue is with the mouse and not something within the computer system. If you have narrowed the issue to the mouse itself there is not really a cost effective repair center that would be able to assist you.

Razer does make available some basic external spare parts at, but we are unable to supply any internal parts or repair guides. You can clean the mouse sensor using a Q-Tip lightly coated with rubbing alcohol and then letting the sensor dry for five(5) minutes before attempting to use it. It is rare, but a light shot of air from a can of compressed air can sometime free debris that may be causing an issue. How do I adjust the DPI setting?

Out-of-the-box, you can make basic changes to the DPI of the Razer Mamba Tournament Edition on-the-fly via the 'Sensitivity buttons' located behind the scroll wheel. Once you have installed Razer Synapse, you will have access to more DPI options which you can configure to the Sensitivity buttons or other buttons of the mouse. The Razer Mamba Tournament Edition is able to track 1 DPI increments with a lift-off cut-off distance as precise as 0.1 mm. I can't set the DPI to 1337 for example using the DPI slider on Razer Synapse.

To adjust the DPI by 1 step increments, please type in your desired DPI into the input box in the Performance window. To adjust the DPI by steps of 50, you can use the DPI slider. What is On-The-Fly Sensitivity and how do I configure it? On-The-Fly Sensitivity allows you to set a button of your choice on the Razer Mamba Tournament Edition to enable the feature. If a button has been assigned to 'On-The-Fly Sensitivity,' pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right hand corner of your screen allowing you to adjust your sensitivity settings by steps of 50 DPI. Does the Razer Mamba Tournament Edition have Adjustable Click Force Technology? No, only the Razer Mamba has the Adjustable Click Force Technology at this time.

How can I contact Razer? If you were unable to find the answer to your question(s) in our FAQ, please don't hesitate to contact us or call 1-888-697-2037. How can I modify or disassemble my Razer product? We cannot help you in modifying or disassembling your Razer product since doing so will void the manufacturer's warranty of the product.

How do I change the language of the Razer Synapse Configurator? The language selection is based on the driver version installed on the computer. There is no option in the Customizer. To correct this issue, uninstall the software and download the appropriate drivers from. I have a coupon / promotional / gift voucher code for the RazerStore.

Where can I enter the code so I can use it to purchase products? From your shopping cart page on the Razer Store, please check the box labeled 'Enter Promo Code.' Enter the code into the box and click 'Apply Code.' The total price after should reflect the discount. I recently placed an order on the Razer Store and it still shows my order to be 'In Process'. When will my order ship? We are sorry if there are any delays in processing your order.

The product may be out of stock or the order may be under protection/fraud review. Please don't hesitate to check your order status at the RazerStore page by entering your information at the Order Status page. How do I request or purchase replacement parts for my Razer product? For a complete list of our current spare parts and accessories please click here. If the item you need isn't listed, please don't hesitate to contact our Customer Support team here. I think my Razer product is defective and would like an RMA / exchange. If you were unable to troubleshoot and resolve any issues you are having with the knowledgebase (FAQ) and you feel your product is still defective, please don't hesitate to contact us or call 1-888-697-2037.

My Razer product does not work at startup after a cold start, what should I do? Make sure that USB ports are not in hibernation mode. Please go to your Windows 'Device Manager' and click the '+' sign next to Universal Serial Bus Controllers. Click on any 'Root Hub' and select 'Properties.' Click the 'Power Management' tab and ensure that 'Allow computer to turn off this device to save power' and proceed to do this under each Root Hub. Also, from the Control Panel and Power Options, select the Hibernation Tab and deselect 'Enable hibernate support.' My Razer product does not work correctly with a specific program or game.

What should I do? If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application. If the Razer device functions properly in another application then the program is likely the cause of the issue.

Please feel free to contact customer support at to report the issue and see if there are any fixes or workarounds for the issue. One of the features of my Razer Product does not work.

What should I do? If you're unable to find an FAQ article that helps resolve the issue, please contact our Customer Support team. User guides and product manuals are also available on the Support page.

How can I test my Razer Mouse to be sure that the buttons are assigned and working properly? Open the Customizer and assign 'button 3' to the 'number 3' on the keyboard, 4 to 4, etc. Open 'Notepad' in Windows and click the corresponding buttons to test if they've been binded correctly. If the bindings are not working with a specific game, please contact the game publisher.

If it does not work at all, please contact our Customer Support team. What is the difference between 'driver' and 'firmware' updates the Razer Support Site? Drivers are installed onto your computer and allow your computer to communicate with your Razer product. Firmware updates are hardware level code to install directly onto the Razer device that can update, fix, or change functionality of the product. Where can I find drivers for my Razer product? Please click to find all the latest drivers. What are some examples of a 'Proof of Purchase' to provide when initiating an RMA?

A valid proof-of-purchase is defined as a dated sales receipt from an authorized Razer Reseller. The receipt must show the a) product description and b) price. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis. Why does Razer require a proof-of-purchase? Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller. Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods.

These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements. Razer will not be able to honor a warranty on products purchased from an unauthorized dealer or that are out of the warranty period.

If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. How do I clean and maintain my Razer Mouse for optimum performance? Before attempting any type of cleaning on your mouse, please unplug it from your computer. Clean the mouse sensor: You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for five(5) minutes before attempting to use it. Clean the body of your mouse: We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse please take a monitor wipe and use gentle wiping motions.

Do not scrub the surface of your Razer mouse. Protect your mouse feet: To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer. Some other surfaces can cause the mouse feet to wear excessively and rapidly.

I cannot find my Razer mouse or keyboard in Windows Device Manager under 'Mice and other pointing Devices'. Razer mice and keyboards are not typically listed under the 'Mice and other pointing Devices' section of the Windows Device Manager. They should be listed under 'Human Interface Devices.'

My mouse cursor is not moving. Please try cleaning the sensor lens with a Q-tip and some rubbing alcohol and let it dry for five(5) minutes and try the mouse again. If it still doesn't work, contact us or call 1-888-697-2037. I would like information on future Razer products. Unfortunately, customer support has no information on future product or driver releases. For any information regarding future products please visit our or our social media outlets.

How should I charge my Razer wireless mouse? (applicable to Razer Mamba) For optimal charging, please set the Razer Mamba to the “off” position while it is charging. Fully depleted batteries may not charge when the mouse is left in the “on” position. The Razer Mamba uses a high performance Lithium Ion battery. Unlike Nickel-cadmium batteries, Lithium Ion batteries will not develop any type of memory and there is no need to discharge your battery.

In fact, fully discharging a Lithium Ion battery can result in damage to the battery itself. If you are not planning on using your mouse for an extended period of time, it is best to turn the mouse off and store it when it is nearly fully charged. Can I switch between different profiles on the fly? You can assign a button to switch to a particular profile. This option is available on the drop down menu of the button assignment interface on the Razer Mamba Configurator.

Can I use my Razer Mamba without the battery? Your Razer Mamba will work without the battery installed only in wired mode. Simply remove the battery and attach the USB cable. Set your mouse to 'Off' mode. Can the Razer Mamba communicate with receivers other than the one it is paired with?

Does the Razer Mamba have any security features? The Razer Mamba utilizes a proprietary wireless protocol. The pairing of the charging dock and mouse utilizes a proprietary pairing protocol.

No encryption of the signal is made as this would affect performance. Does the Razer Mamba have mouse prediction?

No, the Razer Mamba does not use prediction. How do I charge my Razer Mamba? The Razer Mamba can be charged both during wired mode or when placed on the charging dock in wireless mode. To charge the Razer Mamba in wireless mode, place it on the charging dock. The battery indicator on the mouse will blink and the charging dock will emit a pulsing glow during charging while in wireless mode. Once the battery is fully charged, the battery indicator will be fully lighted up and the charging dock will cease to pulse.

Alternatively, the Razer Mamba can be charged by plugging it directly into a PC USB port. The Razer Mamba requires a USB connection that is able to supply sufficient power during battery charging process.

The battery charging process may be affected if connected to a non-powered USB hub or non-powered USB ports found on certain keyboards or other peripherals. When in doubt, it is preferable to connect the Razer Mamba directly to the USB port found on the CPU unit of your computer system. How do I update the Firmware on my Razer Mamba? Visit and locate the latest available firmware for your Razer Mamba. Be sure to read all the instructions before installing the updater. You will need to have a second mouse hooked up to your system in order to control the cursor while the Mamba is being updated.

Download the latest updater onto your computer by selecting the Download icon on the bottom of the page. Follow the instructions on screen to successfully install the updater. After you have installed the updater, run the updater from Programs >Razer >Mamba >FW Updater.

Follow the instructions on screen to to install the latest firmware on both your mouse and charging dock. When completed, verify the update by looking under the 'Lighting and Maintenance' tab in the Mamba Configurator. Both the driver and firmware versions of your mouse will be displayed in this tab. How do I get the best life and performance from my Razer Mamba battery?

Here are some tips to get the best performance from your battery. - For optimal charging, the Razer Mamba should be set to the 'off' position while in charging mode. - Fully depleted batteries may not charge when the mouse is left in the 'on' position.

- The Razer Mamba uses a high performance Lithium Ion battery. Unlike NiCad batteries, Lithium Ion batteries will not develop any type of memory and there is no need to routinely fully discharge your battery. In fact fully discharging a Lithium Ion battery can result in damage to the battery. If you are not planning on using your battery for an extended period of time it is best to store your battery just below a fully completed charge. It is not recommended to store your battery in a fully depleted state. - To prevent a slow discharge of your battery it is best to always turn your Mamba to the 'off' position when not in use.

- Avoid storing your battery in excessive heat. Lithium Ion batteries prefer cooler temperatures. How do I keep my mouse charging once my computer goes into sleep/standby mode?

Whether your USB port remains powered on during sleep mode is a feature of your individual computer and certain computers will behave differently than others. Some may not support the ability to do this. Here are a few suggestions that may be able to assist you in having your USB port remain powered in standby mode. First, check if your Mouse is allowed to wake up your computer from sleep or standby mode. From your Control Panel, select Mouse.

Click the Hardware tab, followed by Properties. Select the Power Management Tab. Here, ensure that the second option, 'Allow this device to wake the computer' is checked.

This will allow your Razer Mamba to charge while in sleep/standby mode. If it is checked and your Razer Mamba does not charge, you may want to adjust the settings in your BIOS. To do this, please restart your computer and enter BIOS mode. Once you are in BIOS, check if you have a setting for USB power.

Ensure that it is set to Enabled. Save your settings and exit BIOS.

Your Razer Mamba should now be charging while in sleep/standby mode. Please note, certain motherboards and BIOS types may not support power to be supplied to the USB slots when the computer is in sleep or standby mode. How do I minimize interference in the environment? Many products uses the same 2.4GHz frequency band to operate. To minimize interference, remove all devices and peripherals (e.g.: wireless keyboard, mice and mobile phones etc) that may potentially cause signal interference around the surrounding area. You can also minimize the distance between Razer Mamba and the charging dock.

My Razer mouse is out of warranty and is not working. Is there any way it can be repaired? Razer products are designed to work well beyond when the warranty has expired.

However, If you feel your mouse is having issues we first suggest trying the mouse on another computer to insure the issue is with the mouse and not something within the computer system. If you have narrowed the issue to the mouse itself there is not really a cost effective repair center that would be able to assist you. Razer does make available some basic external spare parts at, but we are unable to supply any internal parts or repair guides.

You can clean the mouse sensor using a Q-Tip lightly coated with rubbing alcohol and then letting the sensor dry for 5 minutes before attempting to use it. It is rare, but a light shot of air from a can of compressed air can sometime free debris that may be causing an issue. How do I pair the Razer Mamba with the docking station for wireless operation? Connect the charging dock to a USB port on your computer via the supplied USB cable.

Be sure your mouse is in the “on” position and has a charged battery installed. Press the pairing button on the charging dock and the dock should begin to blink. Press the pairing button on the bottom of the mouse and the dock should stop blinking once the mouse has been paired to the dock. How do I verify what the firmware and driver versions installed on my Razer Mamba?

Open the Razer Mamba configurator and click on the “Lighting and Maintenance” tab. This tab will display the firmware and driver versions installed on your mouse. How does the latency of the Razer Mamba compare to other wireless mouse technologies? - Bluetooth – 14ms - Generic 2.4Ghz – 8ms - Gaming Grade 2.4Ghz – 2ms - Razer Mamba – 1ms How does the Razer Mamba achieve an extended battery life? The Razer Mamba's laser sensor is able to deliver gaming-grade performance while drawing less power.

- It uses a high-grade, rechargeable Lithium-Ion Polymer battery. - The Razer Mamba was designed for gaming performance with an extended battery life. This is achieved using optimized electronics and power management. How does the Razer Mamba achieve a 1ms polling rate? Ultrapolling is a hardware level optimization. The mouse's hardware wireless transmission, reception and USB communications are tuned to send information from the mouse hardware to the PC at a 1000 times a second (A frequency of 1000Hz / a 1ms interval).

How does the weight of the Razer Mamba compare to other wireless mice? Weight of MX 1000 -169g Weight of G7 with battery -134g Weight of G7 without battery -115g Weight of Razer Mamba - 129g What is the wireless range of the Razer Mamba? How far can I place the Charging Dock away from the mouse?

To minimize any possible interference, we suggest keeping the mouse as close as you can to the charging dock. Generally speaking, anything under 1 meter should be fine.

Past this distance, the farther you go, the more likely you are to pick up interference and thus problems. We have successfully tested the Razer Mamba at much greater distances, but every environment differs with the type and amount of interference that may be generated. How long does it take to fully charge the battery on my Razer Mamba? A fully depleted battery will be fully charged in about 3-4 hours with the switch in the 'off' position, or 3-5 hours with the switch in 'on' position. For best results, we recommend charging the mouse in the 'off' position. How much better is the Razer Mamba's interference management as compared to other wireless gaming mice?

Other wireless mice and wireless gaming mice have issues whereby the cursor may appear not to be responding once every two to three hours of gameplay. We built the Razer Mamba with a DSSS (Direct Sequence Spread Spectrum) technology in combination with an interference detection technology which enables the Razer Mamba to detect and avoid noisy channels. Hence, the cursor error response rate is minimized on the Razer Mamba to once every five hours or more depending on how noisy the environment is.

I am getting a 'No Mamba Mouse Detected' when I try to open the configuration software. When you see the 'No Mamba Mouse Detected' screen, please open up device manager and check whether firmware driver is installed correctly as follows: 1. Right click on My Computer. Select the 'Manage' option.

Click 'Device Manager' at the left menu selection. Expand the last item which is 'Universal Serial Bus controllers'.

If the driver is installed correctly, you should see a 'Freescale JM60 Bootloader' device inside. If you do not see this device in device manager, please unplug your Razer Mamba. Check that the power switch is in the OFF position. Then, press and hold the pairing button and plug in the Razer Mamba again. This should make the 'Freescale JM60 Bootloader' device entry appear and you should be able to update firmware using the application. Please let us know if the above steps did not manage to solve your problem.

I cannot update the firmware on my Razer Mamba. Be sure to read all the instructions before beginning the update process. You will need to plug in a second mouse to your system in order to control the cursor while the Razer Mamba is being updated.

Go to www.razersupport.com and locate the latest available firmware for your Razer Mamba. Download the latest updater onto your computer by selecting the 'Download' icon on the bottom of the page. Follow the on-screen instructions to successfully install the updater.

Go to Programs >Razer >Mamba >FW Updater to run the updater program. The program will direct you on how to install the latest firmware on both your mouse and charging dock. Please be sure to read and follow the directions on the screen. Once the update is complete, you can verify the installation from the 'Lighting and Maintenance' tab in the Razer Mamba Configurator. Both the driver and firmware versions will be displayed here. If you had followed the above steps but is still encountering problems, you may want to retry the update process ensure that nothing was overlooked. If you are still having problems, please contact our support team at the link below and we will be happy to help you out.

I have the latest firmware installed on my Razer Mamba (version 1.08.02 or higher) but when I click the mouse buttons rapidly, I sometimes still see the cursor move or jitter. The Razer Mamba's tracking sensor is extremely precise and, when set at high levels of sensitivity, can sometimes detect movements caused by the slight shifting of your hand or the pressure you put on the mouse pad when you click.

This effect can be amplified when using softer mousing surfaces as the precision of the sensor picks up even the slightest movement. Most users should not experience this issue but a small proportion of users who hold the mouse and click a certain way will experience this. If you experience this issue, we have a round Ultraslick O-ring you can add around the Mamba's sensor to help prevent this from happening. If you would like one of these Ultraslick O-rings, please contact Razer Support at the following (Please note that if your Razer Mamba has a black ring around the mouse sensor, your mouse has already been updated with the Ultraslick O-ring). Please be sure to include your postal address and we will send an Ultraslick O-ring to you ASAP. My Razer Mamba no longer works after updating to the latest firmware. Please try to update the firmware again.

We have seen this happen when one of the steps was overlooked during the update process. Please be sure to double check the following when updating the firmware. - Ensure that you are using the latest firmware updater (version 1.08.03 or above). - Make sure the mouse is in the 'off' position during the update. - Be sure you are pressing the mouse pairing button when you connect the mouse to the USB port to start the update process. You can release it once it has been plugged in for a few seconds and before you click the 'next' icon. - If you see any pop ups from Windows regarding bootloader mode or drivers, let the driver install accordingly - Make sure you complete the entire process.

You should update both the dock and the mouse during the update procedure. - After updating the firmware please be sure to re-establish the pairing between the mouse and the dock. I want to make it so my Razer Mamba will not wake my computer whenever I click or move it. How can I do this? Since the Razer Mamba is a composite device, it behaves both like a mouse and a keyboard keystroke.

Hence, you may need to disable the “Allow this device to wake the Computer” options in both the mouse and keyboard device managers in order to fully disable the function. My battery will not hold a charge or will not fully charge or the battery life is not as long as it should be. How can I fix this? Please check the following to insure your battery is being charged to its fullest potential.

Be sure you Mamba has the latest FW installed. To check this please open the Mamba Configurator and look under the 'Lighting and Maintenance' tab. Verify the FW version is 1.03v or above. If not please got to the downloads section at www.razersupport.com and flash the latest FW to your mouse and docking station. Be sure to go to Programs/Razer/Mamba/FW Updater to run the program after you have downloaded it. Be sure you have plugged the Mamba into a USB port that is located directly on the back of your computer.

Non powered USB hubs will not have the current needed to properly charge your Mamba. Be sure that you are charging your Mamba in the 'off ' mode. Your Mamba should reach a full charge in approximately 4-5 hours when charging in the 'off' mode. If you are charging the Mamba on the docking station please be sure that the contacts on the charging dock and the bottom of the mouse are free of any dirt, oils or debris. You may want to use a pencil eraser to lightly clean them. My cursor drifts sometimes or seems to move on its own when I play music, why?

The Mamba is a very sensitive and precise device, especially when set to a high dpi. Real Live Exe Cracks. If the Mamba is operated near a source of vibration (such as a table fan or a sub-woofer) the sensor may pick up these vibrations as movement, causing the cursor to slowly drift.

This effect may be made worse with an uneven mouse pad, which may amplify the amount of movement experienced. It is recommended to relocate the vibration source away from the Mamba to prevent the mouse from picking up these vibrations. My Mamba causes my computer to come out of standby with any nearby vibration. How can I fix this? In wireless mode the system sends an RF signal to the dongle and the dongle decodes this RF signal which wakes up the computer in the process. To prevent this from happening, please turn off the Mamba when not in use.

My Razer Mamba is dead and/or will not accept a firmware update or failed after attempting the firmware update. How can I fix this? This can sometimes happen when a computer has a slight hiccup during the updating process or some unforeseen event happens during the updating process. Try this method and it should help. Please note, it is helpful if you have a second mouse connected during the firmware update as the mouse may be unresponsive during the updating procedure. 1.Manually launch the Firmware update program.

Please go to Start >All Programs >Razer >Razer Mouse >Firmware updater. 2.Before clicking 'Next', un-plug the mouse and hold down the Left click, Right click and Scroll buttons at the same time. 3.Now reconnect the mouse to the computer and after 5 seconds release the three buttons. Windows should detect a new USB device and the update should proceed. *Should the firmware update fail, please exit the firmware updater and run the firmware updater again. If possible, you may want to try the firmware update on another system.

Occasionally my charging LEDs will turn red and the charging sequence seems to stop and restart itself. Is my Mamba broken? As soon as the Mamba senses any movement, whether it is in your hand or just sitting there, the LEDs will momentarily change from indicating a charging sequence to indicating a DPI setting. Rest assured that your Mamba continues to charge when this happens. What are the default DPI Settings on the Razer Mamba?

There are 5 Settings available on the Razer Mamba by default: 800, 1200, 1800, 4000 and 5600. 1800DPI is the default setting. What are the inches per second intervals vs.

What is the IPS on the lowest DPI setting? The entire speed range can be covered at all DPI settings (so no interval). What are the LEDs on the side of the Razer Mamba? They serve 2 purposes.

When the Mamba is in use the LEDs represent the sensitivity setting of the Mamba. While in the charging mode they will represent battery life. More details on this can be found on the Master Guide. This can be downloaded What do I do when pairing fails?

Unplug the dongle and switch off the mouse. Plug in the dongle again switch on and repeat the pairing process. What if I prefer other dpi settings on my Razer Mamba? You may change the DPI values of your Mamba via the software drivers found in this website. What is the lift-off distance of the Razer Mamba from the mouse surface? The lift-off distance is 1mm, same as that of the Razer Lachesis sensor.

What is the Razer Mamba's wired latency? The wired latency for the Razer Mamba is 1ms (Ultrapolling). When I click rapidly on my Razer Mamba I sometimes see the cursor move or jitter a bit. How can I fix this? Please make sure you have the latest Firmware installed on your Razer Mamba version 1.08.02 or higher. It is available for download via the link. When I try to create profiles or Macros I am unable to click the 'Yes' icon.

How can I fix this? This Razer Mamba configurator maybe conflicting with another application on your computer. We have reasons to believe that Always-on-Top(AOT) applications is causing this conflict. An AOT can be any application that has an always-on-top property, or that application enables it to be so. Please note that this only occurs for certain AOT apps, like Setpoint.

Not all AOT applications will have this conflict. We are in the process of identifying which AOT applications may have this conflict and are working on resolutions that may help prevent any further issues. For a list of commonly used AOT applications, please refer to the site Go to your system tray and stop any AOT applications and/or Setpoint from running while you are using the Razer Mamba configurator. When not in use, how should I store the Mamba Battery charged or uncharged? If you do not plan on using your Mamba battery for more than 30 days, it is best to store the battery at or near its full charge. Also be sure to switch the Mamba to “off” mode via the switch at the bottom of the mouse when not in use. Where do I find the serial number for the Razer Mamba?

The serial number of the Razer Mamba Mouse can be found underneath the pull tab in the battery compartment. It should start with PM. Meanwhile, the serial number for the charging dock is located underneath the dock. The dock and the mouse will usually have the same serial number with the exception of the 7th character.

This will be a D on the charging dock and a 0 on the mouse. Why does my Razer Mamba not respond when my PC comes out of hibernation? The Razer Mamba will enter into power saving mode to conserve power after seven minutes of inactivity.

Simply press a mouse button or move the mouse to exit the power saving mode (even after your system has resumed from hibernation). Are Razer products available in PS/2 versions?

Can I use the products with a USB to PS2 adapter? Razer products are only available and supported in USB mode only. There are no plans to release a PS/2 version, and they will not function properly using a USB to PS2 adapter. I cannot bind any mouse button to activate FRAPS screen capture or recording. Thank you for bringing this to our attention. Our team is currently looking into supporting this feature. Please stay up-to-date on our latest driver releases on www.razersupport.com.

How do I clean and maintain my Razer Mouse for optimum performance? Before attempting any type of cleaning on your mouse, please unplug it from your computer. Clean the mouse sensor: You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for 5 minutes before attempting to use it. Clean the body of your mouse: We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse please take a monitor wipe and use gentle wiping motions.

Do not scrub the surface of your Razer mouse. Protect your mouse feet: To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer.

Some other surfaces can cause the mouse feet to wear excessively and rapidly. How does Razer measure the polling rate (ultrapolling) and response rates of their keyboards and mice? Razer uses digital scopes and USB analyzers connected directly to the motherboard to obtain real and accurate measurements of polling rates. I cannot get the On The Fly sensitivity function to work on my Razer mouse. How do I set it? If a button has been assigned to 'On-The-Fly Sensitivity,' pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right hand corner of your screen allowing you to adjust your sensitivity settings. My Razer peripheral will not work properly when used with a KVM switch.

We recommend plugging your Razer product directly into your PC. KVM switches are known to cause interruptions in communications between devices and PCs.

If your Razer product works when plugged directly into the computer, then it is operating correctly and the issue is most likely due to the KVM switch. What are Master Acceleration and Master Sensitivity Control? Master Acceleration lets you assign the same sensitivity for both the X and Y axis. Master Sensitivity Control allows for fine tuning specific X and Y axis sensitivity. What buttons can I register for Macros on Razer mice? You can set macros to reflect the majority of keyboard keys except the Windows keys and enhanced function keys.

Mouse button presses are not programmable to macros. How can I contact Razer? If you were unable to find the answer to your question(s) in our FAQ, please don’t hesitate to contact us or call 1-888-697-2037.

How can I modify or disassemble my Razer product? We cannot help you in modifying or disassembling your Razer product since that will void the manufacturer’s warranty on the unit. How do I change the language of Configurator?

The language selection is based on the driver version installed on the computer. There is no option in the Customizer. To correct this issue, uninstall the software and download the appropriate drivers from. How do I request or purchase replacement parts for my Razer product? For a complete list of our current spare parts and accessories please click If the item you need isn’t listed, please don’t hesitate to contact our Customer Support team I have a coupon/promotional/gift voucher code for the RazerStore. Where can I enter the code so I can use it to purchase products?

From your shopping cart page on the Razer Store, please check the box labeled “Enter Promo Code.” Enter the code into the box and click “Apply Code.” The total price after should reflect the discount. I recently placed an order on the Razer Store and it still shows my order is 'In Process'. When will my order ship? We are sorry if there are any delays in processing your order. The product may be out of stock or the order may be under protection/fraud review. Please don’t hesitate to check your order status at the RazerStore page by entering your information at the Order Status page. I think my Razer product is defective and would like an RMA/exchange.

If you were unable to troubleshoot and resolve any issues you are having with the knowledgebase (FAQ) and you feel your product is still defective, please don’t hesitate to contact us or call 1-888-697-2037. I would like information on future Razer products. Unfortunately, customer support has no information on future product or driver releases. For any information regarding future products please visit our or our social media outlets.

My Razer peripheral will not work properly when used with a KVM switch. We recommend plugging your Razer product directly into your PC. KVM switches are known to cause interruptions in communications between devices and PCs.

If your Razer product works when plugged directly into the computer, then it is operating correctly and the issue is most likely due to the KVM switch. My Razer product does not work at startup after a cold start, what should I do? Make sure that USB ports are not in hibernation mode. Please go to your Windows “Device Manager” and click the + sign next to Universal Serial Bus Controllers.

Click on any “Root Hub” and select “Properties.” Click the Power Management tab and ensure that “Allow computer to turn off this device to save power” and proceed to do this under each Root Hub. Also, from the Control Panel and Power Options, select the Hibernation Tab and deselect “Enable hibernate support.” My Razer product does not work correctly with a specific program or game. What should I do?

If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application. If the Razer device functions properly in another application then the program is likely the cause of the issue. Please feel free to contact to report the issue and see if there are any fixes or workarounds for the issue. One of the features of my Razer Product does not work.

If you’re unable to find an FAQ article that helps resolve the issue, please contact our customer support team. User guides and product manuals are also available on the Support page. What are some examples of a “Proof of Purchase” to provide when initiating an RMA? A valid proof of purchase is defined as a dated sales receipt from an authorized Razer Reseller.

The receipt must show the product description and price. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis. What is the difference between 'driver' and 'firmware' updates the Razer Support Site?

Drivers are installed onto your computer and allow your computer to communicate with your Razer product. Firmware updates are hardware level code to install directly onto the Razer device that can update, fix, or change functionality of the product. Where can I find drivers for my Razer product? Please click to find all the latest drivers.

Why does Razer require a proof of purchase? Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller. Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods. These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements. Razer will not be able to honor a warranty on products purchased from an unauthorized dealer or that are out of the warranty period.

If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. My Razer product does not work correctly with a specific program or game. What should I do? If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application.

If the Razer device functions properly in another application then the program is likely the cause of the issue. Please feel free to contact customer support to report the issue and see if there are any fixes or workarounds for the issue.

MediaLas Mamba Black Pack Laser Software Mamba Black is the hot laser show software, both for beginners and advanced users. Mamba offers drivers for various interface hardware, and is compatible to many existing DACs, such as USB-Box, OEM-USB Card, EasyLase, and others.

The very intuitive user interface offers all necessary features for perfect shows. Unlimited numbers of tracks offer incredible capabilities for synchronizing your laser show to almost any music format. Depending on the function you selected, the adaptable user interface syncs to your needs. While the main screen and preview window is still in place, the lower part of the screen changes its design to give you exactly the required tools. If you work on the timeline, the user screen offers all timeline tools.

If effects are selected, the user screen switches to the effect tools - without any pop ups, without overlaying windows. Everything in place where you think it should be. The multi-functional timeline offers unlimited number of tracks, while each track can hold unlimited number of effects. Scenes can be moved from track to track by drag and drop. Highlight: All manipulations are visible in real time on the timeline and on the preview window! The effect editor of Mamba works as simple as well known video cutting software. Simple rotators set the rotation of an effect, simple movement areas show the moving of the objects, placed on the timeline.

It is as simple as that! It is not just the unlimited projectors, which are available in Mamba, it is also the unlimited handling of these projectors to any track on the timeline. By using logical projectors, each physical projector can be routed to any kind of scene or venue setting. It looks difficult?

No, it isn't! Once set, the settings load automatically for each show. The integrated geometric corrector allows projection onto non-flat surfaces, such as balls, spheres etc. The real time correction is available for each projector separate. Mamba can run from standard and small notebook computer by using USB-Box interface or the new real time LAN protocol, which eliminates external interfaces. Mamba Black is continuously developed. Updates are available from our web site as soon as they are released.

Features • Internal resolution for XY: 32bit per channel • External resolution for XY: Max.